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BetterMe support
For account, calendar, health, privacy, or app questions, contact the team that builds BetterMe.
hello@embiro.com
Include the app version, device model, and a short description. Please do not email health records, calendar contents, progress photos, passwords, or sign-in links.
Email supportManage your data
Export data, revoke consent, disconnect services, or permanently delete your BetterMe account.
Account deletion instructions →Not emergency support
BetterMe cannot provide emergency, medical, or crisis assistance. Contact local emergency services or a qualified professional when needed.
Before you write
Why is a calendar event read-only?
Events from connected source calendars are always read-only in BetterMe. Only blocks created on the dedicated BetterMe calendar can be changed by the app.
What happens if health access is denied?
The app remains usable with manual tracking. Apple may not reveal whether read access was denied, so BetterMe shows missing data without guessing.
How do I change AI access?
Open BetterMe Settings → Privacy & consent or AI & automation. Calendar and health AI context are controlled separately.